This Privacy Statement addresses the following:
Information We Collect:
MarketPsych collects information about our users so that we can provide an appropriate level of subscription service and accurate personality test results. We collect personal information that you voluntarily provide to us when you subscribe to one of our services, expressing an interest in obtaining information about us or our products and services, taking a personality test, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us, the choices you make and the products and features you use. The personal information we collect can include the following:
How We Use Your Personal Information:
We use your information to provide the services offered by the MarketPsych website and services:
MarketPsych hosts conference calls for certain subscribers. Participants on this call come in through a secure hosting service and are not required to disclose their identity on the call.
IP Addresses and "Cookies":
Your web browser or email application automatically provides your Internet Protocol address ("IP address") to other computers with which you communicate over the Internet, so that they know where to send you information.
We receive an IP address each time you view one of our Web pages, because the browser automatically reports it to us. We also store the IP address when you register with MarketPsych, login to our website, take a test, or submit a Contact request.
We use IP addresses for:
Cookies may be used on our sites in the following ways:
"Cookies" are small data files stored on your hard drive that assign a unique identifier to your computer so that MarketPsych can "recognize" your computer each time you use it to return to the MarketPsych website. These cookies help us gather non-sensitive information about your use of the MarketPsych website and services that we aggregate with other information to learn more about how our users interact with the MarketPsych website. They do not, standing alone, identify you as an individual by name or MarketPsych account number. While you can set your browser to refuse to accept cookies, you should understand that some of the MarketPsych services may not function properly if your browser refuses to accept cookies.
Third Party Cookies
Disclosure of Your Personal Information to Third Parties:
MarketPsych will not disclose any personally identifiable information about individual users, except as described in this Privacy Statement. We do not give, rent, lend, or sell individual information to anyone, although we may provide aggregate information for purposes of marketing our services or performing academic research. For example, we might tell a financial institution, a financial news outlet, or a prospective subscriber that there are 20,000 MarketPsych subscribers in a geographical area, but we will not give out individual subscriber names or e-mail addresses. We may also disclose aggregate information (for example, information showing that 3,000 of our subscribers downloaded a particular research posting last month) in describing our services to prospective partners, vendors, and other third parties, and for other lawful purposes.
As for individually identifiable information, we may disclose it only under the following circumstances:
How We Store Your Data:
We store your data at or our servers are located at Quadranet in Los Angeles. We ensure data security using state of the art encryption. Your data is deleted if we no longer have an ongoing business relationship after five years. If you take a personality test, your personality test data is stored for academic research purposes. We do not transfer data internationally. We do not sell or monetize any of your personal data.
When we transfer personal information from the European Economic Area to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. In other words, your rights and protections remain with your data. For example, we use approved contractual clauses, multiparty data transfer agreements, and other measures designed to ensure that the recipients of your personal information protect it. If you would like to know more about our data transfer practices or to obtain a copy of the safeguards we use, please contact our Data Protection Team by email at info[[at]]marketpsych.com.
MarketPsych has networks, databases, servers, systems, and support located throughout our offices globally. We collaborate with third parties such as cloud hosting services, located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps to ensure that personal information is processed, secured, and transferred according to applicable law. As a global organisation, we may need to transfer your personal information within MarketPsych or to third party cloud hosting providers, outside of your home country.
How Long We Keep Your Information:
Our Company will keep your personal data indefinitely for research purposes. However, by request we will delete your data as soon as reasonably possible.
Example: We will keep your Personal Information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your Personal Information for a period of time that enables us to: (a) maintain business records for analysis and/or audit purposes; (b) meet our regulatory requirements; (c) comply with record retention requirements under applicable law; (d) defend or bring any existing or potential legal claims; and (e) deal with any complaints regarding the services. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the information.
Payment Data.All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Security Measures to Protect Your Information:
MarketPsych uses appropriate technologies, policies, processes and procedures to protect personal information. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed and updated regularly to reflect changes in legislation and in business needs. Examples of the technologies, policies, processes and procedures we maintain are:
If you subscribe to any of our products or services, we may send you information about our other products and services. Please note: If you subscribe to any of our services, or if you register for a custom service or contract, we may contact you to confirm your purchase or subscription, or to provide you with information about its terms or features.
Policy Regarding Children:
Our sites are not directed at children under the age of 16. We will not knowingly collect or use personally identifiable information from anyone under 16. If you are a child under 16, please do not attempt to register for or otherwise use the services or send us any personal data. If we learn we have collected personal data from a child under 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal data, please contact us at info[[at]]marketpsych.com
Blog and Community Forums:
Our website may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info[[at]]marketpsych.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
While we do our best to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are responsible for maintaining the secrecy of your password and other account information.
Information Obtained from Third Parties:
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Updating/Accessing/Amending/Correcting Personally Identifiable Information:
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our Account Settings page or by emailing our Customer Support at info[[at]]marketpsych.com or by postal mail at the contact information listed below. We will respond to your request to access within 30 days. We will retain your information; for as long as your account is active, as needed to provide you services, as necessary to comply with our legal obligations, for resolving disputes, and for enforcing our agreements.
Links to Other Websites:
The MarketPsych website may contain links to other websites not controlled by MarketPsych. Please be aware that MarketPsych is not responsible for the privacy practices of these other websites. We encourage you to be aware of when you leave the MarketPsych website and to read the privacy policies of other websites you visit.
You may choose to stop receiving our newsletter or advertising emails by following the unsubscribe instructions included in these emails or you can contact us at info[[at]]marketpsych.com.
Your MarketPsych Password:
Your subscription is password-protected. Only you have access to the password-protected areas. Do not share your password with anyone. We will never ask you for your password in an unsolicited phone call or email, and you should not respond to any such request, as it will not come from us. If you are using a computer to which others have access, always remember to log out and close your browser window when leaving our site. MarketPsych will not be responsible for any lost, stolen, or otherwise disclosed passwords.
What Are Your Data Protection Rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request our copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info[[at]]marketpsych.com
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the CCPA Privacy Notice https://tests.marketpsych.com/ccpa.php.